Our Purchase Policies

We strive to make sure that your experience while visiting our sites is efficient, informative and pleasant. On behalf of our many client organizations, our goal is to facilitate on-line registrations, donations, membership purchases and renewals, merchandise purchases and other transactions. In many cases your transaction is subject to terms and conditions as set forth by those organizations.

Currency

All transactions are conducted in the local currency of the event or organization with whom the transaction is being conducted, unless specifically stated otherwise.

Payment Methods

We accept many methods of payment, including all major credit and debit cards, to accommodate your needs.

Order Confirmation

If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with our Customer Service Department whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. We will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

Service Fees

Orders processed on our sites may be subject to a processing or service charge to you. We undertake to disclose fully on our confirmation pages the exact nature and amount of the service or processing charges.

Refunds

We are not authorized to approve refunds on behalf of the events or organizations for whom we are facilitating on-line transactions. Any such refunds may only be authorized by such event or organization, and, in general, refunds are not available. Please contact customer service for the event or organization with whom you are transacting for assistance. Our service or processing charges are non-refundable under all circumstances.